Privacy Policy

1. Who we are

heygavinsim.com is operated by Gavin Sim and Modern Wealth Academy, located at 10 Ubi Crescent #05-49, Lobby C Ubi Techpark, Singapore 408564. Our data protection contact is Gavin Sim, reachable at gavin@heygavinsim.com.

2. Personal data we may collect

Depending on how you interact with the website, we may collect:

• Name, email address and phone number, when you voluntarily supply them.
• The content of your enquiry, message or reply.
• Your topics of interest and stated preferences, such as the type of AI training or service you want to hear about.
• Information you submit through newsletter, contact or linked event and training registration forms.
• Website usage data, device and browser information, referral source and approximate location derived from your IP address.
• Cookies and analytics identifiers.
• Records of consent and email preferences, including unsubscribe requests.

Where paid services are offered, card and payment details are handled by the relevant payment provider. We do not intentionally store payment card details on this website unless we tell you clearly at the point of collection.

3. How we collect data

• Directly from you when you submit the newsletter form, a contact or enquiry form, or when you email, message or call us.
• Through linked event and training registration platforms you use to sign up.
• Through cookies, analytics tools and standard server logs.
• From service providers acting on our behalf, where lawfully permitted.

4. Purposes

We use personal data to:

• Deliver the content or resource you requested, including the Weekly AI Operator Brief.
• Respond to enquiries about training, speaking, advisory and media.
• Provide and administer services you have signed up for.
• Improve the website, content and user experience.
• Measure the reach and effectiveness of communications and campaigns.
• Keep our systems and communications secure.
• Comply with applicable legal and regulatory obligations under Singapore law.
• Send marketing communications, only where consent or another lawful basis under the PDPA applies.

5. Consent and withdrawal

When you submit a form for a stated purpose, you are indicating consent for us to use your personal data for that purpose. You may withdraw consent at any time with reasonable notice by writing to gavin@heygavinsim.com. Every marketing email also includes an unsubscribe link. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal, and may affect our ability to continue providing certain communications or services.

6. Service providers and disclosure

We share personal data only with parties that support our operations and communications, including:

• Salzza and LeadConnector, for CRM, form processing and email delivery.
• Google Analytics, for website usage measurement.
• Website hosting and infrastructure providers.
• Event registration and training platforms.
• Payment providers, where a paid service applies.
• Professional advisers such as legal, tax and accounting service providers.
• Regulators, courts and authorities, where required by law.

We do not sell personal data.

7. Overseas processing

Some of our providers may process personal data outside Singapore. Where this happens, we take reasonable steps, as required by the PDPA, to ensure that the data receives a standard of protection comparable to that under Singapore law.

8. Retention and secure disposal

We retain personal data only for as long as it is needed for the purpose it was collected, to meet business or legal requirements, to handle disputes, and to keep suppression records that let us honour opt-out requests. After that, we delete, anonymise or securely dispose of the data.

9. Security

We apply reasonable administrative, technical and organisational safeguards to protect personal data from unauthorised access, collection, use, disclosure, copying, modification or disposal. No internet-based system is completely secure, and we cannot promise absolute security.

10. Cookies and analytics

The website uses necessary cookies for basic functionality and analytics cookies, including Google Analytics, to understand how visitors use the site. You can adjust cookie controls in your browser settings. Disabling cookies may affect certain features of the website.

11. Marketing communications and unsubscribe

Marketing emails are sent by Gavin Sim or Modern Wealth Academy and include a clear unsubscribe route. You can also unsubscribe or update your preferences by writing to gavin@heygavinsim.com. We process unsubscribe requests as soon as reasonably practicable.

12. Access, correction and complaints

You may ask us to access or correct your personal data, ask questions about how it is handled, or make a complaint by writing to gavin@heygavinsim.com. Please include enough information for us to identify the record. We may need to verify your identity before acting on a request, and lawful exceptions under the PDPA may apply.

13. Children

The website is intended for business owners, professionals and other adults, and is not directed to children under 16. If you believe a child has submitted personal data through the website, please ask a parent or guardian to contact us at gavin@heygavinsim.com and we will take appropriate action.

14. Third-party sites

The website may link to third-party sites and services. We do not control those sites and are not responsible for their privacy practices. Please review the privacy notices of any third-party site you visit.

15. Changes to this policy

We may update this policy from time to time. The effective date at the top of the page shows when it was last updated. Material changes will be communicated by updating this page and, where appropriate, through other reasonable means.

16. Data protection contact